Refund Policy – Online Nursing Course
Thank you for enrolling in our Online Nursing Course. We are committed to providing high-quality education and support throughout your learning experience. Please take a moment to review our refund policy before making a purchase.
1. Eligibility for Refund
- Full Refund: Available if requested within 7 calendar days of purchase and less than 10% of the course content has been accessed.
- Partial Refund: Available if requested within 14 calendar days of purchase and less than 30% of the course content has been accessed.
- No Refund: Provided after 14 calendar days or if more than 30% of the course has been accessed.
2. Non-Refundable Items
The following items are not eligible for a refund under any circumstances:
- Certification fees (if applicable)
- Downloadable course materials
- Courses purchased with discounts of 50% or more during promotional campaigns
3. Refund Process
To initiate a refund request, please email our support team at [your support email] with the following information:
- Your full name
- Order number or payment receipt
- Reason for the refund request
Refunds will be processed within 7–10 business days and issued to the original payment method used during enrollment.
4. Course Cancellations
If a course is cancelled by our team, you will be entitled to a full refund or the option to transfer your enrollment to another course of equal value, at no additional cost.
5. Exceptional Circumstances
In special situations such as medical emergencies or critical technical issues that prevent access to the course, refund requests may be considered outside of our standard policy on a case-by-case basis. Appropriate documentation may be required to support your request.